Did you notice there is nowhere to enter your name or other details in the purchase page? How do I get my tickets once I pay?
These are probably the two most asked questions before purchasing tickets on our website. Ready for the answer???
Where do I enter my personal information?
After you buy your tickets, you will receive an email from us confirming the payment and requesting you to reply to our email with two important pieces of information. The FULL LEGAL name (In English) of each guest attending and their country of citizenship. This information will be registered to the seat/ticket and will be used if any confirmation is necessary at the event. Please note: We DO NOT need your passport number or any other information.
Will I receive a ticket?
You will receive a printable ticket later in the year. It will have the legal name printed on the ticket. This name will also be registered on our registration system and will be checked when you arrive. Please remember to bring legal identification (Passport) that has the same name as listed on the ticket.
Why do we do this?
Because we are a small family business that manually processes EVERY ticket purchase. It is a lot more work, but we can better control the process and provide a better, personalized service. You will notice that some of our emails are “form” letters, but the replies to any of you questions or requests are all personal replies. Send us a message with any questions about the Festival or Chiang Mai in general. We are happy to help!
Where do I buy tickets?
You can buy the Yee Peng Doi Saket tickets directly from our website. Here is the link: Yee Peng Tickets
Where is the best place to ask questions or for advice?
Ask in the comments below, send a message to our Facebook page here: YeePengLanternFestival, or even ask in the Yee Peng Lantern Festival group here: Yee Peng Lantern Festival Group
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